Thank you for visiting BaGua Jewelry. By accessing or using our website and services, you agree to abide by these Terms of Service ("Terms"). Please review these Terms carefully, as they outline the terms of your relationship with BaGua Jewelry, including any purchases, interactions, and other use of our site and services. These Terms apply to all visitors and users of our site.
1. Product Information
Our products are unique, custom-made jewelry pieces that incorporate Taoist spirituality and Chinese cultural elements. Each piece undergoes a consecration ritual by our collaborating Taoist Master, Chen Kunbao. Additional customization for consecration and blessings is available upon request. Due to the spiritual and personalized nature of our products, we do not offer returns or refunds.
2. Use of Website and Services
By using our website, you agree to comply with our guidelines and not to misuse our site or services. Misuse includes actions such as interfering with our site’s security, altering content, or using our site for any purpose other than personal, lawful use. Unauthorized use of any intellectual property, trademarks, or copyrighted material is prohibited.
3. Orders and Payment
Upon placing an order, you agree to provide accurate information. You confirm that all payment details provided are correct, and you authorize us to charge the provided payment method. We reserve the right to refuse or cancel orders if inaccuracies are detected or if we believe the transaction may be fraudulent.
4. Customization and Consecration Services
BaGua Jewelry offers optional, custom consecration services tailored to individual needs. Our basic consecration by Master Chen is included with every piece, while additional personalized consecration is available for a fee. Once customized, all pieces are considered final and cannot be altered, returned, or refunded.
5. Limited Warranty and Repairs
Our products are crafted with the utmost care and quality standards. In the unlikely event of damage not caused by user handling, please contact us for repair. BaGua Jewelry will provide a one-time complimentary repair service for any non-human-caused damages. Shipping costs for returning items are the responsibility of the customer, on the other hand, shipping fee for us to ship the repaired items will be covered by us.
6. Intellectual Property
All content on our website, including text, graphics, images, and code, is the property of BaGua Jewelry. Unauthorized reproduction or use of our intellectual property is strictly prohibited.
7. Limitation of Liability
BaGua Jewelry is not liable for any indirect, incidental, or consequential damages related to the use of our products or website. By purchasing from BaGua Jewelry, you acknowledge that our jewelry is meant to complement personal beliefs and is not a substitute for any medical or psychological treatments.
8. Privacy
We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on data collection and usage.
9. Amendments to Terms
BaGua Jewelry reserves the right to update these Terms at any time. Continued use of our services following any changes constitutes acceptance of the revised Terms.
Contact Us
For questions or support, please contact our customer service team. We look forward to providing a meaningful shopping experience.